100% Service Guarantee & Product Warranties

100% Service Guarantee.

An unbeatable, no-quibble one year
service guarantee that covers all parts & labour.

We guarantee the highest level of workmanship by our fully licensed plumbers.

1 year written guarantee

This 100% service guarantee applies to any filter purchased and installed through us and includes the repair or replacement of any part – free from labour costs and call-out fees.

If we need to replace your filter with a brand new one within 12 months of the original instalment – we will.

Product Warranties.

All water filter systems come with a comprehensive 1 and 2-year product warranty that covers all labour and parts such as taps and tanks, plus a 10-year warranty on housing.

The Elite Series 4, our dedicated commercial-grade water softener, comes with a 6-year warranty.

All cartridges, regardless of the system, come with a solid 12 month of warranty.

If you have specific questions about a product warranty or our 100% guarantee, please call us on 1300 137 011

We know you’ll be satisfied with your filter but in the unlikely event you experience a fault,
we’ve got you totally covered.