100% Service Guarantee.
An unbeatable, no-quibble one year
service guarantee that covers all parts & labour.
We guarantee the highest level of workmanship by our fully licensed plumbers.
This 100% service guarantee applies to any filter purchased and installed through us and includes the repair or replacement of any part – free from labour costs and call-out fees.
If we need to replace your filter with a brand new one within 12 months of the original instalment – we will.
All water filter systems come with a comprehensive 2 year warranty that covers all labour and parts such as taps and tanks, plus a 10 year warranty on housing.
The Elite Series 4, our dedicated commercial-grade water softener, comes with a 6 year warranty.
All cartridges, regardless of system, come with a solid 12 months of warranty.
If you have specific questions about a product warranty or our 100% guarantee, please call us on 1300 137 011